                          |
|
| Due to the growing problem of unsolicited and unwanted commercial emails,
many web mail services (e.g Gmail, Yahoo, Hotmail, etc.) and email applications
(i.e. Outlook 2003, Mozilla Thunderbird, etc.) have taken measures to
automatically filter bulk(spam) emails. Unfortunately, these filters end up
blocking many legitimate emails in addition to spam. These filters may
incorrectly block our emails, preventing them from ever reaching your
inbox. We recommend that you to take the simple steps outlined below to help ensure that our emails actually reach you. Even if you are currently receiving our emails, we still advise you to follow these recommendations as a way to prevent future problems. We thank you for time and effort. Whitelist Instructions A whitelist is a list of email addresses that you want to receive email from. By adding an address to your whitelist, you are telling the email system not to filter email from that address. Follow the instructions below to add us to your whitelist, to ensure that you receive our emails after you subscribe -- please note that the whitelist instructions below may change slightly or significantly in a newer version of your email client.
Note: Our "From Addresses" are:
, , AND AOLNew Subscribers: You will need to add each of our "From addresses," to your AOL address book:Existing Subscribers: If you are already a subscriber but our newsletter isn't getting through, our newsletter may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If our newsletter is in your AOL Spam Folder, open our newsletter and click the This Is Not Spam button. Lastly, please add the "From Addresses" into your Address Book as outlined in our New Subscribers info above. -------------------------------------------------------------------------------- YahooNew Subscribers: You will need to set up a filter to redirect our newsletter into your inbox:Existing Subscribers: If you are already a subscriber but our newsletter isn't getting through, check if the newsletter is in your Yahoo Bulk Folder. If our newsletter is there, open our newsletter and click the Not Spam button. Next, check to see if any of our "From addresses" is in your "Blocked Addresses" list. If you see any on this list, select it and click the Remove Block button. Lastly, if you have not done so, please set up filters as outlined in our New Subscribers info above. -------------------------------------------------------------------------------- HotmailNew Subscribers: You will need to add our "From addresses" to your Hotmail Safe List:Existing Subscribers: If you are already a subscriber but our newsletter isn't getting through, make sure that the newsletter is not being sent to your Junk E-Mail Folder. If our newsletter is there, open the newsletter and click the Not Junk button. Next, check to see if any of our "From addresses" is in your Blocked Senders list. If you see any on this list, select it and click the Remove button. Finally, if you have not done so, add all the "From Addresses" into your Safe List as outlined in our New Subscribers info above. -------------------------------------------------------------------------------- GmailNew Subscribers: You will need to add our "From addresses" to your Gmail Contacts List:Existing Subscribers: If you are already a subscriber but our newsletter isn't getting through, make sure that the newsletter has not been mistakenly marked as Spam: -------------------------------------------------------------------------------- Mozilla ThunderbirdNew Subscribers: You will need to add our "From addresses" to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.Add our From addresses into your Personal Address Book: White list your Personal Address Book: Existing Subscribers: Initially, the automatic junk mail detection for incoming messages might not be very accurate and you should check your Junk folder to see our newsletter have been mistakenly detected as junk. To prevent this from happening in the future, you need to mark our newsletter as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk." -------------------------------------------------------------------------------- Netscape MailNew Subscribers: Netscape Mail Web-Based Email has no filters and spam protection. Therefore, you can enjoy our newsletter without doing anything further, because it will not be mistakenly filtered. Future versions of Netscape Mail may incorporate filters.-------------------------------------------------------------------------------- Outlook 2003New Subscribers: You will need to add our "From addresses" to your Safe Senders list:Existing Subscribers: If the Junk E-Mail Filter accidentally catches our newsletter, you can simply add our "From addresses" to the Safe Senders list, and no future e-mail from us will be inspected by the filter. The instructions are outlined above in our New Subscribers info above. -------------------------------------------------------------------------------- OthersIf you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.In most cases, jut by adding our "From addresses" to your address book, safe list, white list or contact list will be sufficient. If our newsletter is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. In some email clients -- simply moving our email from the bulk folder to the inbox folder is sufficient to inform the client that it is not spam. Also, you may click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application. |